Terms of service

Terms of Service

Last updated: June 1, 2026

Overview

This website is operated by Pineware. Throughout the site, the terms "we", "us", and "our" refer to Pineware. By visiting our site or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to these Terms of Service, you may not access the website or use any services.

Eligibility

By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.

Products

Pineware sells digital software products intended for tabletop role-playing game use.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

Digital Delivery

Products are delivered electronically following successful payment. Delivery methods may include email, downloadable files, or access through the Shopify platform.

We are not responsible for delays caused by email providers, internet service interruptions, or circumstances beyond our reasonable control.

Pricing and Payments

Prices are displayed in the currency selected by the customer and may be converted from a base price using Shopify's systems or other payment providers.

Applicable taxes are included in displayed prices unless otherwise stated.

Payments are processed through Shopify Payments and other payment methods offered during checkout.

Refund Policy

All digital product sales are final. Please review our Return & Refund Policy for details.

User Accounts

Customers may create accounts on the website.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities occurring under your account.

Intellectual Property

All content available on this website, including software, text, graphics, logos, designs, downloads, and other materials, is owned by or licensed to Pineware and is protected by applicable intellectual property laws.

You may not copy, redistribute, resell, modify, reverse engineer, or create derivative works from our products except where permitted by applicable law.

Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Interfere with the operation or security of the website.
Upload malicious software or harmful code.
Violate the rights of others.

Limitation of Liability

To the maximum extent permitted by law, Pineware shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or products.

The total liability of Pineware for any claim relating to a purchase shall not exceed the amount paid for the relevant product.

Disclaimer

Products and services are provided on an "as is" and "as available" basis without warranties of any kind, except where required by law.

We do not guarantee that the website will be uninterrupted, error-free, or free from harmful components.

Privacy

Your use of the website is also governed by our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.